Privacy Policy

Your privacy is important to The Abilities LLC (The Abilities). We created this privacy policy to share with you the nature, purpose, use, transfer and storing of your information collected via this website ( to browse or conduct a transaction. The information you provide on our website will be used only for its intended purpose and explicitly not shared outside of our internal systems. You are not required to provide any personal information to browse our website nor are you required to provide personal information as there are options to complete transactions as a guest. However, in some cases, we may not be able to provide you with products or services or respond to any support inquiries you submit.

What Personally Identifiable Information (PII) we collect:

PII may include: your name, email address, mailing and/or home address, phone numbers, credit card, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

Uses of your personal information

The personal information we capture is used to complete your transaction, fulfill purchases, provide any product or service support, or respond to any inquiries submitted through the website. We also use personal information, should you opt-in in accordance with email SPAM laws (ex. CAN-SPAM, GDPR), to inform you about new blog posts, news or other updates about The Abilities. We may also use personal information to help us improve your experience with our products, services, website and other communications. WE may also use personal information for internal purposes such as auditing, data analysis (ex. order analysis and fulfillment), or other research to help improve our products and services.

Third-party websites or applications

Our website contains links to third-party websites and applications including social media and other commercial websites. We may also share personal information in an encrypted form with companies who provide services such as credit card processing and payment for transactions completed on our website (ex. Stripe, PayPal). These websites, applications and companies are not within our control but are obligated to protect your personal information in accordance with local regulations and laws in United States and the regions where they operate.

We may share personal information including name, mailing address, product information and products purchased with companies who provide shipping and fulfillment services on our behalf. These companies are obligated use your information only for the purposes of shipping and fulfillment on our behalf; are obligated to protect your information; and are prohibited from using, disclosing or transferring your personal information to any third-parties.

Social media websites and applications are an important part of The Abilities and we encourage sharing of our information on social media. Third party websites or applications (such as social media or others) may request that you share your personal information. This privacy policy does not govern the sharing of your information on any third-party website or application; we encourage you to review the privacy policies of those websites before using them.

We may collect your personal information from a third-party website such as a social media website or application (ex. a social login) to allow you to create an account on our website. Agreeing to share that information with The Abilities permits the transfer of that information to our website and systems under your explicit permission and is done so in an encrypted form. As with collecting your information directly from one of our web forms, this information collected is protected under the terms of this privacy policy.

Uses and collection of non-personal information

We may collect data and information that does not associate itself with any specific individual and use, transfer and disclose on a “need-to-know” basis that information for any purpose. The following are some examples of non-personal information that we may collect during a visit to our website or during a transaction completed on our website:

  • We may collect information publicly made available on the internet including language, zip code, area code, unique device identifiers, referring URLs, IP address, browser type, browser version, operating system, location and time stamps. We use this information to help improve our marketing, communications, products, services and experience on our website.
  • We may collect behavioral information including search queries, referring websites to ours, searches within our website, product views, conversion paths and similar behavioral analytics information. We use this information to help improve our marketing, communications, products, services and experience on our website.
  • From time to time, we may request, use and store information about your use of our website, products or services, but will only do so with your explicit consent. We use this information to help improve our marketing, communications, products, services and experience on our website.
  • We may collect “cookies” and other “tags” used to track a visitors session on our website, whether from email, advertising, referrer, or other path to our website that includes information about what other websites a visitor may visit. A “cookie” may also be used to help improve your user experience on our website, allowing a better user experience when visiting our website. We use this information to help improve our marketing, communications, products, services and experience on our website. NOTE: If your browser or device is set to block cookies, your experience on our website may be deprecated and limited as a result. Please check with your software, device or service provider should you wish to allow or disallow cookies.

Protecting personal information

The Abilities takes securing personal information very seriously. Any information shared with third-party applications uses encryption technologies through our secure website (https) and Transport Layer Security (TLS). Our website utilizes secure applications and software including but not limited to operating systems, server environments, and firewall security. When you comment on a blog, comment or add a testimonial to a product, or respond to a comment made on our website, you share basic non-personal information with other visitors on the website. Please be aware of and be sensible when using these features.

We have designed our website to make it user friendly to keep your information up-to-date, complete and accurate. If you need to update your information, please use the My Account feature on our website.

Use by Children

The Abilities understand the importance of protecting children and their online privacy. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online, and other relevant jurisdictions, require verifiable consent from a child’s parent or legal guardian before collecting, using or disclosing personal information of a child. We do not intend to collect any information from a child under 13 or equivalent minimum age; however, should we learn that we have, we will take immediate steps to delete the information as soon as possible. If at any time a parent requests access to a child’s information, please initiate your request through our contact us form on our website; we will respond shortly thereafter and may require you to complete a Privacy Disclosure Form.

Privacy Questions

Should you have any questions about our Privacy Policy or data collection, sharing or use, please contact us via form or phone number on our website. The Abilities may periodically update our Privacy Policy and will provide notice on our website for a period of 30 days. We recommend you review our Privacy Policy before transacting with The Abilities each time and may ask that you acknowledge our Privacy Policy during each checkout.

Thank you for helping us keep your personal information safe.