What Personally Identifiable Information (PII) we collect:
PII may include: your name, email address, mailing and/or home address, phone numbers, credit card, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.
Uses of your personal information
The personal information we capture is used to complete your transaction, fulfill purchases, provide any product or service support, or respond to any inquiries submitted through the website. We also use personal information, should you opt-in in accordance with email SPAM laws (ex. CAN-SPAM, GDPR), to inform you about new blog posts, news or other updates about The Abilities. We may also use personal information to help us improve your experience with our products, services, website and other communications. WE may also use personal information for internal purposes such as auditing, data analysis (ex. order analysis and fulfillment), or other research to help improve our products and services.
Third-party websites or applications
Our website contains links to third-party websites and applications including social media and other commercial websites. We may also share personal information in an encrypted form with companies who provide services such as credit card processing and payment for transactions completed on our website (ex. Stripe, PayPal). These websites, applications and companies are not within our control but are obligated to protect your personal information in accordance with local regulations and laws in United States and the regions where they operate.
We may share personal information including name, mailing address, product information and products purchased with companies who provide shipping and fulfillment services on our behalf. These companies are obligated use your information only for the purposes of shipping and fulfillment on our behalf; are obligated to protect your information; and are prohibited from using, disclosing or transferring your personal information to any third-parties.
Uses and collection of non-personal information
We may collect data and information that does not associate itself with any specific individual and use, transfer and disclose on a “need-to-know” basis that information for any purpose. The following are some examples of non-personal information that we may collect during a visit to our website or during a transaction completed on our website:
- We may collect information publicly made available on the internet including language, zip code, area code, unique device identifiers, referring URLs, IP address, browser type, browser version, operating system, location and time stamps. We use this information to help improve our marketing, communications, products, services and experience on our website.
- We may collect behavioral information including search queries, referring websites to ours, searches within our website, product views, conversion paths and similar behavioral analytics information. We use this information to help improve our marketing, communications, products, services and experience on our website.
- From time to time, we may request, use and store information about your use of our website, products or services, but will only do so with your explicit consent. We use this information to help improve our marketing, communications, products, services and experience on our website.
- We may collect “cookies” and other “tags” used to track a visitors session on our website, whether from email, advertising, referrer, or other path to our website that includes information about what other websites a visitor may visit. A “cookie” may also be used to help improve your user experience on our website, allowing a better user experience when visiting our website. We use this information to help improve our marketing, communications, products, services and experience on our website. NOTE: If your browser or device is set to block cookies, your experience on our website may be deprecated and limited as a result. Please check with your software, device or service provider should you wish to allow or disallow cookies.
Protecting personal information
The Abilities takes securing personal information very seriously. Any information shared with third-party applications uses encryption technologies through our secure website (https) and Transport Layer Security (TLS). Our website utilizes secure applications and software including but not limited to operating systems, server environments, and firewall security. When you comment on a blog, comment or add a testimonial to a product, or respond to a comment made on our website, you share basic non-personal information with other visitors on the website. Please be aware of and be sensible when using these features.
We have designed our website to make it user friendly to keep your information up-to-date, complete and accurate. If you need to update your information, please use the My Account feature on our website.
Use by Children
The Abilities understand the importance of protecting children and their online privacy. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online, and other relevant jurisdictions, require verifiable consent from a child’s parent or legal guardian before collecting, using or disclosing personal information of a child. We do not intend to collect any information from a child under 13 or equivalent minimum age; however, should we learn that we have, we will take immediate steps to delete the information as soon as possible. If at any time a parent requests access to a child’s information, please initiate your request through our contact us form on our website; we will respond shortly thereafter and may require you to complete a Privacy Disclosure Form.
Thank you for helping us keep your personal information safe.